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Solutions & Services

Enterprise Architecture

Digitrack excels in providing cutting-edge solutions for the establishment of Enterprise Architecture Offices. With our extensive experience in government projects and a strong focus on the local Saudi Arabian market, we are uniquely positioned to support ministries, authorities, and enterprise companies in their digital transformation endeavors. Our approach is built on the foundation of industry-leading standards, including the widely recognized TOGAF (The Open Group Architecture Framework) and NORA (National Operational Reference Architecture) frameworks, ensuring that our clients' enterprise architectures are in line with global best practices.

At Digitrack, we take pride in our exceptional team of seasoned professionals who bring a wealth of knowledge and expertise to every project. By leveraging our deep understanding of the Digital Government Authority's programs, particularly the Qiyas measurement of digital transformation, we provide our clients with unparalleled guidance and support. We go beyond the establishment of Enterprise Architecture Offices by offering novel and uncommon results that set us apart from the competition.

1.    Strategic Roadmap Development: We collaborate closely with our clients to create a comprehensive and tailored strategic roadmap for their digital transformation journey. Our approach incorporates not only technical aspects but also business goals and objectives, ensuring a holistic and forward-thinking transformation plan.

2.    Ecosystem Integration: Recognizing that digital transformation extends beyond individual departments, we specialize in seamlessly integrating enterprise architecture within the broader organizational ecosystem. Our expertise lies in fostering collaboration and breaking down silos to achieve a unified and optimized digital landscape.

3.    Agile Implementation Methodology: At Digitrack, we advocate for agility and adaptability in our project

execution. By leveraging agile methodologies, we ensure a rapid and iterative approach to Enterprise

Architecture Office establishment. This results in quicker time-to-value, reduced risks, and the ability to

respond effectively to evolving market dynamics.

4.    Performance Measurement and Optimization: We understand that continuous improvement is crucial

to long-term success. That's why we assist our clients in developing robust performance measurement

frameworks and implementing mechanisms for ongoing optimization. Through regular assessments and

feedback loops, we enable organizations to enhance their enterprise architectures and maximize their digital transformation outcomes.

5.    Thought Leadership and Innovation: Digitrack remains at the forefront of technological advancements and

industry trends. Our thought leaders regularly contribute to the IT community, sharing insights and innovative

approaches to enterprise architecture. By partnering with us, clients gain access to the latest knowledge and strategies that drive meaningful and sustainable digital transformation.

By choosing Digitrack, our clients benefit from a truly transformative partnership that goes beyond traditional Enterprise Architecture Office establishment. We are committed to delivering exceptional results that propel organizations forward in their digital journeys, ensuring they remain ahead of the curve and achieve their strategic objectives

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Data Management

Digitrack is the trusted partner for organizations seeking to establish a Data Management Office (DMO) that effectively harnesses the power of data. With a focus on serving local ministries, authorities, and enterprise companies in Saudi Arabia, we bring extensive expertise in data management and adhere to the latest industry standards, including the renowned DAMA (Data Management Association) and NDMO (National Data Management Office) Saudi Standards.

1.    Comprehensive Data Governance Framework: Our team of data management experts collaborates

closely with clients to develop a comprehensive data governance framework aligned with their unique

organizational goals and regulatory requirements. We establish robust data policies, define data

stewardship roles and responsibilities, and implement governance processes to ensure data quality,

privacy, and compliance.

2.    Data Strategy and Roadmap: At Digitrack, we go beyond data management implementation.

We work closely with our clients to develop data strategies and roadmaps that align with their

business objectives. Our approach encompasses data lifecycle management, data integration,

and data architecture, ensuring organizations have a clear vision and actionable plan to maximize

the value of their data assets.

3.    Advanced Data Integration and Master Data Management: We specialize in designing and

implementing advanced data integration solutions that seamlessly connect disparate data sources

across the organization. Leveraging best practices in Master Data Management (MDM), we establish a

central repository for consistent and accurate master data, enabling organizations to make informed decisions

based on trusted information.

4.    Data Quality and Data Cleansing: Our data management experts employ sophisticated data quality management techniques, including data profiling, data cleansing, and data validation, to ensure data accuracy, completeness, and reliability. By implementing automated data quality processes and continuous monitoring, we enable organizations to maintain high-quality data assets.

5.    Data Analytics and Business Intelligence: Digitrack empowers organizations to derive actionable insights from their data. We offer advanced data analytics and business intelligence solutions, including data visualization, predictive analytics, and machine learning, to uncover hidden patterns, trends, and opportunities. Our experts help organizations transform raw data into valuable insights that drive strategic decision-making.

6.    Data Privacy and Security: Protecting sensitive data is paramount. We assist organizations in implementing robust data privacy and security measures to ensure compliance with relevant regulations. From data encryption and access controls to data anonymization and audit trails, we safeguard data assets, maintaining the trust of stakeholders and mitigating potential risks.

7.    Data Culture and Training: We understand that successful data management goes beyond technology. Digitrack helps organizations foster a data-driven culture by providing training programs and workshops to empower employees with data literacy and best practices. We facilitate the adoption of data-driven decision-making throughout the organization, ensuring long-term success.

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By partnering with Digitrack for Data Management Office Establishment, organizations gain a competitive advantage through effective data governance, advanced analytics, and data-driven decision-making. Our comprehensive solutions, aligned with industry standards, empower organizations to unlock the full potential of their data assets and drive innovation in the digital era. Let us be your trusted partner in achieving data excellence and maximizing the value of your data assets.

Digital Expertise Maturity (QIYAS)

Digital Expertise Maturity is  a work methodology based on an indicator to measure the extent of government agencies’ commitment to digital transformation standards and diagnose their current status in the application of digital technologies, to support them in moving to the highest level of digital maturity in accordance with the latest international standards consistent with the Kingdom of Saudi Arabia’s Vision 2030, which aims To achieve government digital excellence.

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The most important benefits of Digital Expertise Authority (Qiyas) :
1- Improving the level of performance and effectiveness of government agencies
2- Supporting and developing government digital transformation
3- Improving the quality of services provided to beneficiaries
4- Raising levels of government agencies' commitment to orders and decisions related to digital transformation
5- Contribute to the progress of the Kingdom of Saudi Arabia in international indicators

Outsourcing/Team as a Service (TaaS)

In today's dynamic business environment, outsourcing has emerged as a strategic imperative, particularly for IT companies. Offshore outsourcing has proven to be a game-changer, enabling organizations to unlock cost savings, operational efficiencies, and access to specialized talent. This trend has been further accelerated by the aftermath of the COVID-19 pandemic, which underscored the significance of remote collaboration and agility. Digitrack, as a leading provider of TaaS solutions in Saudi Arabia, is at the forefront of this paradigm shift, delivering innovative and uncommon results to our clients.

1.    Comprehensive Resource Optimization: We go beyond traditional outsourcing by offering a comprehensive approach to resource optimization. Our expert team collaborates closely with clients to understand their unique needs, ensuring the right mix of onshore and offshore resources. By leveraging our global talent pool and robust delivery model, we deliver exceptional results while maximizing cost savings and performance.

2.    Technology and Domain Expertise: Digitrack takes pride in our pool of highly skilled professionals who possess deep expertise across various technology domains. From software development and cloud computing to cybersecurity and data analytics, we provide access to specialized talent that accelerates project delivery and enhances outcomes. Our experts stay abreast of emerging trends and technologies, enabling our clients to stay ahead of the curve.

3.    Agile Project Management: We adopt agile project management methodologies to drive efficiency, collaboration, and transparency. Our teams work in sprints, ensuring rapid iteration and feedback loops

that enable quick adaptation to changing requirements. By promoting close collaboration between our experts and clients, we foster a culture of continuous improvement and deliver projects on time and within budget.

4.    Customized Service Level Agreements (SLAs): We understand that each client has unique requirements and expectations. Digitrack tailors service level agreements (SLAs) to align with our clients' specific needs, ensuring clarity, accountability, and measurable outcomes. Our flexible approach allows us to adapt and scale resources based on evolving demands, providing a seamless and responsive experience.

5.    Innovation and Continuous Improvement: As a forward-thinking company, Digitrack emphasizes innovation and continuous improvement. We encourage our teams to explore novel solutions, experiment with emerging technologies, and drive efficiencies through automation and optimization. By partnering with us, clients gain access to the latest advancements and forward-looking strategies that propel their businesses forward.

6.    Risk Mitigation and Compliance: Data security and compliance are paramount considerations in outsourcing. Digitrack places the highest priority on risk mitigation, ensuring the confidentiality, integrity, and availability of our clients' data. We adhere to stringent security protocols, industry best practices, and regulatory requirements, providing peace of mind and mitigating potential risks.

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By choosing Digitrack for Outsourcing/Team as a Service (TaaS), organizations gain a strategic partner committed to delivering novel and uncommon results. Our holistic approach, leveraging specialized talent, agile methodologies, customized SLAs, innovation, and robust risk mitigation, sets us apart in the market. Let us drive your success through optimized resource utilization, accelerated project delivery, and tangible business outcomes. Together, we will navigate the evolving landscape and achieve sustainable growth in the digital era.

Software Development

At Digitrack, we offer comprehensive software development services that cater to the diverse needs of our clients. Our experienced team is well-versed in a wide range of platforms and trending programming languages, including but not limited to Python, C#, React, Flutter, Angular, PHP, and more. We possess the expertise to develop bespoke applications, mobile apps, and websites from scratch, as well as modernize existing government and enterprise solutions. With a commitment to delivering advanced, cutting-edge solutions, we harness the power of technology to drive digital transformation for our valued clients.

1.    Custom Software Development: We specialize in developing tailor-made software solutions that perfectly align with our clients' unique requirements and business objectives. Our team follows industry best practices and adheres to agile development methodologies to ensure efficient project delivery. From concept to deployment, we provide end-to-end software development services, resulting in high-performing,

scalable, and user-friendly applications.

2.    Mobile App Development: In the era of mobile technology, having a robust and engaging mobile

presence is crucial for businesses. Digitrack excels in creating innovative mobile applications for

both iOS and Android platforms. Leveraging our expertise in cross-platform frameworks like

Flutter and React Native, we deliver feature-rich, intuitive mobile apps that enhance user

experiences and drive customer engagement.

3.    Web Development: Our web development services cover a broad spectrum, ranging from

building responsive websites to creating complex web applications. We leverage the latest

frontend and backend technologies to ensure visually appealing designs, seamless user

experiences, and optimal performance. Our team is proficient in utilizing frameworks like Angular,

React, and Vue.js, along with backend technologies like Node.js and PHP, to deliver exceptional web

solutions.

4.    Legacy System Modernization: We understand that legacy systems can hinder organizational growth and agility. Digitrack offers comprehensive modernization services to transform outdated government and enterprise solutions into robust, scalable, and future-ready systems. By leveraging the latest technologies and industry best practices, we breathe new life into legacy applications, improving efficiency, security, and user experience while preserving valuable data.

5.    Database Expertise: Our software development expertise extends to working with all types of databases, including both modern and legacy systems. Whether it's relational databases like MySQL, PostgreSQL, or Oracle, or newer technologies like NoSQL databases (MongoDB, Cassandra), our team has the knowledge and experience to design and optimize efficient database architectures, ensuring seamless data management and retrieval.

Quality Assurance and Testing: We prioritize quality assurance and testing throughout the software development lifecycle. Our dedicated QA team conducts rigorous testing processes, including functional testing, performance testing, security testing, and user acceptance testing. By adhering to best practices, we ensure that our software solutions meet the highest standards of quality, reliability, and usability.

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At Digitrack, we take pride in our ability to deliver advanced software solutions that drive digital innovation and empower our clients to stay ahead in the competitive landscape. Whether it's developing custom applications, modernizing legacy systems, or creating mobile and web experiences, we combine our technical expertise with a deep understanding of our clients' business objectives. Partner with us to unlock the full potential of technology and transform your vision into reality.

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